Frequently Asked Questions
Everything you need to know about shopping with Beam.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return.
Which payment methods do you accept?
Beam accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping rates and delivery times vary depending on the destination.
How do I contact customer support?
Our team is available 24/7 via live chat on our website or through email at support@beamretail.com.